Insurance Repair and Restoration
No one wants to file an insurance claim. It means something has happened to damage your property, which is something no property owner wants to go through. We can help you restore your home or commercial property after an event like a storm, fire, flood or fallen tree.
Credo Construction is among a select group of contractors, pre-qualified by local insurance companies; authorized to respond, estimate, and provide emergency board-ups and complete restorations. We are an experienced and trusted contractor, fully equipped and prepared to make your home or business as good as new in a timely manner. Whether the damage is within your building, to its exterior, or both, our goal is to make the repair process as painless and positive as it can be. Insurance claims are a process, we work with your adjuster directly to make this process as smooth as possible for the property owner.
Insurance Claim FAQ’s
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Does Credo Construction pack out contents of my home that need to be moved? (ie., appliances, furniture, and other items.)
This depends on the amount of furniture and contents. If it is one or two rooms, then yes, Credo can move furniture and contents to another location onsite, as determined by the property owner. Anything more than that then Credo will arrange to have the contents moved if customer requests.
What happens if you find damage in another area?
If the damage is due to the cause of the loss and was missed during the initial inspection, Credo will re-inspect, add revisions to the estimate and submit a supplemental to the insurance company. If it is not due to the cause of the loss, we will need to confirm with the insurance company, prior to work being done, to determine if it is covered or if it will be an out-of-pocket expense to the customer.
What is a supplemental?
A Supplemental is needed when something damaged was missed at first inspection; or the market value of replacement products such as cabinets, flooring, etc. are higher than the pricing insurance gave on your original claim. Credo will submit these to your insurance adjuster for the additional amounts to be approved and added to your claim as a “supplemental”.
Can we live in the house while you are working?
This depends on the type of damage that occurred. If it is a smaller water damage, then yes. However, you must be ok with work starting at 7:30am. If this was a bigger loss, like a tree hit the roof, then Credo would recommend you living off site during the restoration process. This process is between you and your insurance adjuster, Credo takes no part in the additional living expenses.
Can we do a remodel at the same time?
Of course! If you request work to be done that is out of the scope of your insurance claim or goes beyond the repair of your property to its original condition, you will be responsible for paying the difference. Credo would be to provide you with a quote for the additional remodel work.